Frequently Asked Questions


No. When your project is complete all of your original materials will be returned back to you in the same condition they were received.
That’s really up to you. However, these are still your “master” materials so we recommend keeping them if at all possible.
That depends on a couple of things. We have a “first come, first served” policy, so timing partly depends on how many projects are ahead of you. However, the main thing that determines turnaround time is the quantity, type and duration of the material you need transferred. Our general rule of thumb though is that we try our best to have your project finished within 5 – 10 business days.
Do not hesitate to contact us if you have an urgent project. We will do everything we can do accommodate your schedule but we will let you know if it’s simply not possible. In other words, we won’t make promises that we can’t keep.
We are located near Markdale, Ontario and mainly serve Grey, Bruce, Huron, Wellington and Dufferin Counties.
Absolutely. However, please contact us before sending your materials so we know that it’s coming and can make sure all of the shipping information is correct.